Are you the high potential student with strong analytical & technical abilities who is ambitious and ready to make an impact? Then join our CRM internship! Are you that rare breed of data-driven marketer to be who knows how to create value for both the customer as well as the business? Do you have a passion for offering the right content, at the perfect time via the most relevant channel? Read on!
Our story (the bitesize version)
Here at Just Eat Takeaway.com, we deliver delicious dishes across 24 countries worldwide. From lunch in London to supper in Sydney, we’re making mealtimes quick, easy and delicious for millions of people every day.
As major global players, we need to ensure our CRM campaigns have the recipe for success. Are you ready to be part of a fast growing, highly motivated and skilled CRM team?
All about the role:
A summary of the things you will be learning:
Analyse consumer data and campaigns to enhance your customer understanding and derive insightful findings for future initiatives;
Develop data-driven strategies to retain customers and develop customer lifetime value;
Develop intelligent campaign journeys and exciting content to trigger our customer's purchase behaviour;
Coordinate between different stakeholders and you'll be responsible teams from planning to execution of customer reactivation and campaigns. (email/push);
Always keep a sharp eye on your customer!
A day in the life of:
Today your team was provided with new data insights on customer retention in Germany. You participate in a 20-minute brainstorm with peers to decide on possible strategies.
The content team jumps in and provides you with content for your plan. You set up the campaign and see increased open rates, double click rates, and a promotion that led to a 12% decrease in a specific group of churned customers. You go for lunch and suddenly bump into the BI colleague who found new insights on a small group of Dutch customers you tested on earlier. You tell him you’ll first work on a Polish campaign because the possible ROI is much higher but in the afternoon you’ll come back to him. Suddenly it’s already 6 PM and you’ve noticed how quickly time passes as you are so excited about the campaign testing results.
Can you deliver...
Good analytical skills to making data-driven decision
Organized, great attention to detail, and highly motivated
Working with the team to ensure all campaign are sent efficiently and accurately
Fun, smart and open-minded person who enjoys working in an international multi-cultural environment
Fluent in English (our company language)
Available full-time for a period of 6 months
Bonus points for
Basic SQL Knowledge
Here is our offer
Awesome team and events!
Loads of learning possibilities in an e-commerce environment;
Informal work atmosphere with a lot of fun and colleagues from all over the globe;
Free drinks and fruits and several sporty benefits.