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ICT Service & Availability Management Business Intelligence

Milano • Informatica e Tecnologia
L'opportunità che stavi cercando è scaduta

UniCredit Services is the global service Company of UniCredit that provides solutions in the Information & Communication Technology (ICT), Back Office & Middle Office, Real Estate, Security and Global Sourcing areas. The Company has about 10.000 colleagues and oversees activities in: Austria, Germany, Italy, Poland, United Kingdom, Czech Republic, Romania, Slovakia, Hungary, plus 2 branches: one located in New York and one in Singapore.

ICT Service & Availability Management ensures that all Services are performing on the basis of their expected performance and availability by steering the execution of Service Management processes through:

  • Integration and optimisation of Service Management related measures; 
  • Provisioning of advanced solutions
  • Steering the prediction of trend evolutions and ensuring overall Service Quality


Team consists of people spread in multiple German and Italian locations.
Job location: Milan or Verona

  • Key tasks and responsibilities

    We are looking for a student willing to develop AI solution for data analysis, with focus on predictive analytics.

     Main task will be:

    • Data mining on Service Management dataset, analyzing cluster, performing anomalies detection and dependencies
    • Perform complex event processing, including, but not limited to, pattern detections
    • Help the organization gain hindsight on current strategic initiatives impact on operational processes through Business intelligence tools
    • Foster the definition of improvement opportunities aimed towards giving the best Service Quality towards the customers


  • Students Enrolled in the following majors: Computer Engineering (or equivalent), Computer Science, Mathematics, Physics
  • Passion in modeling techniques within statistics and/or optimization, such as data mining, artificial intelligence and machine learning
  • Experience in R and/or Python or other programming languages
  • Strong analytical skills
  • Creative thinking and a good problem solving skills
  • Ability to work in team with good communications skills
  • Attitude to work by project with focus on deadlines 
  • Fluent English language skills (spoken/written)

    The experience we offer to you

    If you are looking for an international career in the Technology sector, UniCredit Group is the right place for you! You will be challenged with a unique experience to foster your charisma and creativity and technical competences, working on projects alongside bankers in specific industry, product and country coverage groups, providing you with a unique learning opportunity. You will have the opportunity to build relationships, knowledge and experience that will open doors to a wide range of future career options and opportunities.

Per candidarti segui l’iter on line della job di tuo interesse presente sul sito pubblico di UniCredit e clicca su APPLY NOW. E’ il tuo momento, ti aspettiamo!

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